A clear, fair refund policy for digital products, subscriptions, and future Senthix services.

Senthix offers digital content, AI-related resources, curated recommendations, and may introduce premium subscriptions or paid digital services. Because these products are delivered digitally, refunds are handled differently from physical goods.

We aim to keep this policy fair, practical, and easy to understand.

Unless otherwise stated, purchases of digital products, downloadable files, guides, templates, or instantly accessible content are generally non-refundable once access has been granted or the product has been delivered.

This is because digital products usually cannot be returned after delivery.

Refunds may be approved for duplicate payments, accidental double charges, billing errors, failed delivery, or verified technical issues that prevent access to the purchased product or service.

If a technical issue occurs, we may first attempt to restore access or resolve the issue before issuing a refund.

Refunds are generally not provided for change-of-mind purchases, preference-based dissatisfaction, lack of use, failure to review a product description before purchase, or access that has already been granted and used.

Refunds also do not normally apply to third-party platform changes, external tool outages, compatibility issues outside stated requirements, or elapsed subscription time that has already been provided.

If Senthix introduces subscriptions, you may cancel future renewals at any time unless a specific plan says otherwise. Cancellation will usually stop future billing, while access continues until the end of the active billing period.

Partial refunds for unused time are generally not provided unless required by law or approved at our discretion because of a billing issue.

If Senthix later offers consulting, implementation support, custom research, or tailored digital work, those services may be covered by separate service terms or a project agreement.

Unless otherwise stated in that agreement, completed work, reserved time, and delivered custom materials are generally non-refundable.

Refund requests should be submitted within 7 days of the original purchase date unless a different timeframe is stated for a specific product or service or required by law.

If you cannot access a purchased product or service, please contact us before starting a payment dispute. We will make reasonable efforts to confirm payment, restore access, resend delivery details, or resolve the issue.

If the issue cannot be resolved within a reasonable time, we may issue a refund where appropriate.

To request a refund, contact Senthix at info@senthix.com and include your full name, purchase email address, order reference or receipt, the product or service purchased, and a short description of the issue.

If you believe you were charged incorrectly, please contact us first so we can review the issue directly. Unnecessary chargebacks may result in temporary suspension of access while the matter is being reviewed.